No refunds or exchanges on any products purchased online through Tekservices.ca. All our products are final sale unless otherwise specified in the product description.
All items purchased from Tekservices.ca come with a minimum of 1-year hardware warranty unless otherwise specified. Warranty on media boxes such as the “Infomir” branded products come with a 1-year hardware warranty from manufacturing date; manufacturing date is clearly specified on the serial number of each product. We do not offer any warranty on software or program of any of our products.
In the event of a defected item, if warranty is applicable, please contact us at firstname.lastname@example.org or (647)-719-6360 to initiate a replacement ticket. Tekservices Inc. is only liable for one-way shipping (from warehouse to customer) for all warranty replacements. The customer is responsible for the defected unit shipping cost to the Tekservices warehouse at 299 Lesmill Rd. Toronto, ON M1B 2V1. It is the customer’s responsibility to make sure the defected item is received by Tekservices before a replacement unit can be shipped out.